É impossível pra um homem, aprender aquilo que ele acha que já sabe 
Epiteto (Filósofo Grego, 50-130 a.C)
BOOKS
Medical Office Management - 2nd Edition
Released in May 2007 by Editora Cultura Médica, the book "MANAGEMENT CONSULTING PHYSICIAN: Developing and Managing Systems with High Quality in Customer Service" is an innovative literature in the medical market. The book's target audience, the doctors, who in most cases is the manager of your own office. A book proposal is to provide information and tools readily applicable in everyday life that can lead to greater professionalism in customer service as well as the processes, procedures and general conduct of doctors.
In August 2009, this second edition, revised and updated, was launched by Editora Cultura Médica and Guanabara Koogan
HR Management in the medical field - Launching in 2010
Launching in 2010
Management of the Doctor's Office - 1st Edition
Released in May 2007 by Editora Cultura Médica, the book "MANAGEMENT CONSULTING PHYSICIAN: Developing and Managing Systems with High Quality in Customer Service" is an innovative literature in the medical market. The book's target audience, the doctors, who in most cases is the manager of your own office. A book proposal is to provide information and tools readily applicable in everyday life that can lead to greater professionalism in customer service as well as the processes, procedures and general conduct of doctors.
